Monday, 25 July 2011

Dragon and Adobe Reader X

If you have loaded the latest version of Adobe Reader (X), and in particular if you encounter this error message:

'COM returned an unexpected error code: Details are HOOKERR_NONOTIFYWINDOW'

Adjust Adobe Reader settings as follows, to disable "Protected" mode (note this is not relevant to other versions of Adobe Reader, only version X):

1. Start Adobe Reader X.
2. Go to "Edit > Preferences > General Tab".
3. Uncheck "Enable Protected Mode at startup".

4. Close all applications including Dragon and restart computer
Note: Unchecking ‘Enable Protected Mode at start-up ‘will affect screen reading technologies.  So if Dragon User is also using screen reader technologies e.g. Jaws, Zoomtext, best to use an earlier version of Adobe reader e.g. version 9. 

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